Effective Date: [INSERT DATE] | Last Updated: [INSERT DATE]
Strivo (“Strivo,” “we,” “us,” or “our”) provides [INSERT BRIEF PRODUCT DESCRIPTION] to schools and educational institutions (“Schools,” “Customers”) and their students (“Students,” “Users”). This Privacy Policy explains how we collect, use, disclose, and protect information when Schools and Students use our platform (the “Service”).
By using the Service, Schools and Students agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Who This Policy Applies To
This Privacy Policy applies to:
- Schools: administrators, teachers, and staff who register, manage, and use Strivo on behalf of their institution
- Students: individuals who use Strivo through their School’s account
Because Strivo is used by schools on behalf of students, in many cases the School, not Strivo, is the primary point of contact for parents and guardians regarding their child’s data, consistent with how student privacy law treats school service providers.
Students who are 18 years of age or older (“Eligible Students”) have the right to control their own education records and personal information directly, and may consent to Strivo’s terms and this Privacy Policy on their own behalf, independent of their School or a parent/guardian. For Students under 18, the rights described in this Policy are generally exercised by the School and/or the Student’s parent or guardian, except where applicable law provides otherwise.
2. Information We Collect
From Schools
- Institution name, address, and contact information
- Administrator/staff name, email, and role
- Billing and payment information (processed via Stripe, see Section 6)
- Account configuration and usage data
From Students
- Name, grade/class information, and school-issued identifiers
- Login credentials (if applicable)
- Usage data related to the Service (e.g., activity within the platform)
- [INSERT ANY ADDITIONAL STUDENT DATA POINTS SPECIFIC TO STRIVO’S PRODUCT]
We collect the minimum information necessary to provide the Service and do not knowingly collect more student data than is required for educational purposes.
3. How We Use Information
We use collected information solely to:
- Provide, maintain, and improve the Service for Schools and Students
- Process payments and manage School accounts
- Communicate with Schools regarding their account
- Comply with legal obligations
- Ensure platform security and prevent misuse
We do not use Student data for advertising, marketing, or to build behavioral profiles for commercial purposes unrelated to the Service, consistent with our obligations as a school service provider.
4. Children’s Privacy (COPPA)
Strivo’s Users range in age, and some Students may be under the age of 13. This section applies only to those Users. In accordance with the Children’s Online Privacy Protection Act (COPPA):
- Strivo collects student personal information through and on behalf of Schools, which act as the intermediary for parental consent, consistent with FTC guidance permitting schools to consent on behalf of parents when the service is used solely for a legitimate educational purpose.
- Schools are responsible for obtaining any necessary parental consent or notice required under applicable law before providing student data to Strivo.
- We do not knowingly collect personal information directly from children outside of this school-authorized context.
- Parents or guardians who have questions about their child’s data should contact their child’s School directly, who can in turn contact us.
5. FERPA and Student Education Records
Where Strivo processes information that constitutes “education records” under the Family Educational Rights and Privacy Act (FERPA), Strivo acts as a School Official with a legitimate educational interest, under the direct control of the School regarding the use and maintenance of education records. Specifically:
- Strivo will only use student education records for the purposes for which they were provided by the School
- Strivo will not sell, share, or disclose student education records to third parties for any purpose other than providing the Service
- Strivo will delete or return student data upon termination of the School’s agreement with Strivo, except as otherwise required by law
Eligible Students (18 or older, or attending a postsecondary institution) have the right under FERPA to access their own education records, request corrections, and consent to disclosures directly. These rights transfer from the parent/guardian to the Student upon reaching eligibility. Eligible Students may exercise these rights by contacting us directly using the information in Section 11, without needing to go through a parent or guardian.
6. How We Share Information
We do not sell personal information. We share information only in the following circumstances:
- Payment processing: Payment and billing information is processed through Stripe. We do not store full payment card details on our own servers.
- Service providers: We may share limited information with vendors who help us operate the Service (e.g., hosting providers), under contractual obligations to protect that data.
- Legal requirements: We may disclose information if required by law, subpoena, or to protect the safety of Users.
- Business transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred, subject to this Privacy Policy’s protections continuing to apply.
We do not share Student data for third-party advertising or marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain School and Student information only as long as necessary to provide the Service or as required by the School’s agreement with Strivo. Upon a School’s request or contract termination, we will delete or return Student data within [INSERT TIMEFRAME], except where retention is required by law.
9. Your Rights and Choices
- Eligible Students (18+) may access, correct, export, or request deletion of their own data directly by contacting us. No School or parental involvement is required.
- Schools may access, correct, or request deletion of data for their minor students by contacting us directly.
- Parents/guardians of minor students should direct requests regarding their child’s data to the School first, as the School controls the underlying consent and data relationship for Students under 18.
- All Users may contact us at the email below with any privacy-related questions or requests.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to Schools via [email/notice on platform]. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Strivo Systems LLC
9800 Richmond Avenue Ste 700
Houston, TX 77042
Email: hello@strivo.co
Phone: (346) 488-5391
This Privacy Policy is provided as a general template and does not constitute legal advice. Given that Strivo processes student data, we recommend having this document reviewed by an attorney familiar with COPPA, FERPA, and applicable state student privacy laws (e.g., SOPIPA-style statutes) before final publication.